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Monthly Archives: November 2011

Small Business Saturday is here!

Thanksgiving is tomorrow and many of us are excited, not only for the food, family, and good tidings, but also for the great shopping opportunity that has become an annual tradition on the Friday after. That tradition is better known as Black Friday, but as of last year a new, more localized tradition has emerged – it’s called Small Business Saturday. Black Friday is more widely known and focuses on knocking down prices in larger, more corporate based stores. Small Business Saturday, on the other hand, is more aimed towards bringing attention to local businesses that might not get as much traffic over the weekend of Black Friday. American Express sponsors the new tradition that started last year and has its first anniversary this coming Saturday. The goal is to spark interest in local businesses, in lieu of Black Friday, and inject money back into smaller, more local economies.

The American Independence Business Alliance (AIBA) out of Texas ran a study that showed that out of every $100 spent in nationwide chain stores, only about 13% ($13) makes it back into the local economy where the goods were purchased. However, the study also showed that a whopping 45-50% of the money spent at smaller, more local businesses ends up staying within the same local economy. That’s nearly four times the amount of money that would end up supporting your city, or town, directly if you were shopping through big businesses instead of locally through smaller shops.  The difference is indeed significant, and as such it is important that we start to support our hometowns more, not only on this coming Saturday, but as much as possible and whenever possible.

American Express sponsors the special event in order to bring more credibility to the new underdog of holiday shopping days. Local businesses everywhere are participating and you can be sure to find all sorts of coupons and discounts throughout your town or city’s local storefronts. For those that shop using their American Express card, a $25 credit is being given if used at local, participating businesses. That’s not the only big name backing this Saturday’s shoppers though. Google has been giving out $75 in free advertising to lucky businesses who signed up through their service in order to advertise their deals for the upcoming event. Similarly, Facebook has been offering $100 in free ads for local businesses who have a fan page on the Facebook platform and want to spread the word about their special offers for the big day.

Black Friday will undoubtedly still be the biggest shopping holiday of the year, but Small Business Saturday is becoming more and more recognized especially with so many notable companies giving it support. The Facebook fan page for the big event has nearly 2.5 million ‘likes’ and there are 1,000′s of tweets, articles, and blogs (like this one!) floating around promoting this Saturday. If you’re just hearing about it now, it may not be too late to advertise (if you’re a local business owner) and it surely isn’t too late to plan on which businesses you want to go out and support this Saturday. The moral of the story? Think local this holiday, and if you’re not big on Black Friday, at least make it a point to go out and spend a few bucks at your favorite non-corporate stores this Saturday. Who knows, you may find that holiday gift you were searching for and get it cheaper than you imagined – all whilst keeping most of those dollars in the local market!

Why Every Business Should Have a FaceBook

The days have long since past when MySpace was for teenagers and FaceBook was for college students. These days, FaceBook has the market in a stranglehold and is estimated to have more than 1 billion users come 2013. You may be thinking, “So what? What’s this got to do with my business?” Fact of the matter is – it has everything to do with your business. FaceBook isn’t just something you can ignore in this day and age. It’s no stretch to say that NOT having a fan page by now would be extremely imprudent of business owners. Now, you ask, “but what if there really isn’t much for my business to be posting statuses about?” Simply answered: this is rarely a sufficient argument for staying out of the social media world. Especially, since FaceBook has one of the most innovative and globalized advertising platforms the world has seen yet.

Advertising online may seem silly when you have a site that is seldom frequented and updated; however, FaceBook solves this by allowing you to create your own page tabs and set them as the landing page for your advertisements. Instead of sending potential customers to your website (although you can if you so desire), where they may just browse the home page and then click away to something else – setting up a discount ad on your fan page immediately engages them with exactly what they were hoping to see – a deal on your product(s). It only gets better from here. As soon as they click your ad, which you only pay for if they actually click on it, you can prompt them to ‘Like’ your fan page in order to be able to view the deal they are getting. Once a person becomes your fan they start seeing your posts in their newsfeed and additionally, you become a suggested friend for all of their peers. For example, if your advertisement brings you 10 new fans and each of those fans has 100 friends, your business is now reaching out to 1,000 new people.

Generally, anywhere from 1 to 5 percent of the people your page reaches end up ‘liking’ your page too. If you only paid $1 per click, and it later turns into 20 new ‘likes’,  then technically you’ve only paid $0.50 for those ‘likes’. That’s pretty cheap considering the business you could be hauling in when your new fans see the deals your giving out. The biggest part of FaceBook advertising is in the customer service though. If your page is personable, up to date, and manages to lure people to the actual bricks and mortar, the only task at that point is to show them that you’re just as friendly and helpful in person.

Now, you wonder, “what if the fans I’m rounding up aren’t actually interested in my business?” If it’s reaching the proper demographic you’re worried about, then have no fear – FaceBook takes cares of this too. You can advertise to anyone – from specific gender, to a certain city, to people who have friended your competitors – it’s all possible. FaceBook’s ad campaigns aren’t flawless, but with enough tweaking and maintenance, business owners are able to bring new life to their dead, or unfrequented fan page, or website. The moral of the story? Get your business on FaceBook if you haven’t already and once you have, make sure to utilize the advertising feature to expand your fan base and bring in the potential customers you’ve been unable to captivate through your typical means of marketing. TV spots, radio advertisements, print ads – all of these are great ways to reach out to local clientele – but if you really want to be a step above the rest, it’s necessary to be engaged with the world of social media.